Frequently Asked Questions

How does the Napnap Mat help?

NapNap Mat is a portable soothing mat that mimics a mother’s womb. Its rhythmic vibrations and soothing white noise lulls the baby into a deep and restful sleep. It also helps relieve backaches/ leg pains among pregnant/ new mothers.

 

What is white noise? Why vibrations?

White noise is a noise containing all audio frequencies with equal intensity. So just as white light has all the colours of the spectrum, white noise is the exact same concept. This sound is familiar to the baby and can keep the baby calm and drift them off to sleep. It is a commonly used method of calming a crying or colicky baby to sleep.

Vibrations are not new or alien to your baby. In the womb, your baby would have experienced enough vibrations and noises from rushing of blood to the placenta, mom’s heartbeat, regular movements of the mother etc.  Vibrations remind the baby of all the gentle vibrations it experienced in the womb. The gentle rhythm of vibrations helps your baby relax quicker and fall asleep sooner.

 

How do I select the modes on the Napnap Mat?

Before you switch the mat on, ensure that the batteries are sufficiently charged. To do this, switch on the Power button on the side of the mat (refer instruction manual for the position of the button). If you see the Blue light on, the battery is sufficiently charged. If the blue light is blinking, the battery is low and you will need to charge the battery before you use it.

Once you switch your NapNap Mat on, you can press the mode button marked as ‘M’  and the first newborn mode comes on. Simply keep pressing the mode button to cycle through 6 different modes to find the best mode for your baby. The six modes of the NapNap Mat are –

  • Mode 1 – Low vibration for newborns (0-2months)
  • Mode 2 – Medium vibrations for 2-6months babies
  • Mode 3 – High vibration for 6months + babies
  • Mode 4 – Mum’s mode – To soothe backaches and leg pains
  • Mode 5 – Heartbeat 1 – Resting heartbeat
  • Mode 6 – Heartbeat 2 – Active heartbeat

NapNap Mat comes with variations in vibrations to help parents customize the vibrations and white noise to match their baby’s needs. Some babies only need a little extra soothing while some need more soothing. The heartbeat modes that mimic the rhythmic pulsations of maternal blood flow—a baby’s favorite soothing womb-like motion and sound.

Are vibrations safe for babies?

NapNap Mat emits vibrations also known as stochastic resonance. This resonance is not only safe for your child but it helps treat preterm infants experiencing apnea of prematurity, disrupted breathing, bradycardia (slowed heart rate) and oxygen desaturation (diminished oxygen levels).

 

Is Napnap Mat washable? 

The outside cover is 100% washable, so you may choose to wash it with the rest of the laundry. The interior can be wiped clean with wet wipes or a moist cloth.

Do not submerge any part of the mat in liquids—the mats were designed to be waterproof only for added safety to protect the electronic components from any baby mess and not for use underwater.

 

Where can I use the Napnap Mat? 

NapNap Mat can be folded or rolled for easy transportation to wherever you and baby are going! Use it in the baby’s car seat. Tuck the mat into your baby wearing sling. Use it to calm crying baby on bed, in cots, on floors, or even in your arms as you hold and comfort your little one. NapNap Mat is a blessing for air travel! No more nasty stares.  Be sure to follow all safety instructions for the NapNap Mat and any other infant support device you may be using.

 

How do I charge the Napnap Mat?

A charging cable is provided with NapNap Mat. It can also be charged with any micro USB charging cord.

 

Why can’t I use it while charging?

We have built in a safeguard within the NapNap Mat to prevent it from switching on when it’s charging. This is for everyone’s safety. It is a good habit to charge the mat when your little one is kicking around and in a good mood.

 

What do those lights indicate?

Once you switch the power mode on, you will see some lights near the charging slot. If you see the Blue light on, the battery is sufficiently charged. If the blue light is blinking, the battery is low and you will need to charge the battery before you use it.

 

How many hours a day can my child sleep on it with the mat turned on? 

There’s no specific limit to the number of times you can use the NapNap Mat. After reading all the common safety instructions, you are finally the best judge on how to use this mat with your child.

 

Is there a warranty? 

If for some reason your NapNap Mat has a manufacturing defect during the warranty period of 1 year from the date of receipt of the product, please write to us at care@napnapmat.com.au. If such a defect is discovered during the warranty period, we will, at our own discretion, repair or replace your product.